Shipping policy

At Ludozo, we know that part of a premium experience is knowing exactly when your order will arrive. Here is everything you need to know about our shipping process.

 

Order Processing: All orders are processed within 1-2 business days. You will receive a confirmation email as soon as your order ships, along with a tracking number so you can follow its journey to your door.

Ludozo Shipping Policy

 

Processing Time

All orders are processed within 1-2 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information as soon as your order ships.

 

Shipping Rates and Delivery Estimates

We offer free standard shipping on all orders. Standard shipping typically takes 8-15 business days to arrive, depending on your location.

 

Order Tracking

Once your order has shipped, you will receive a tracking number by email so you can follow your package every step of the way. You can also check your order status anytime on our Track Your Order page.

 

Delays

While we do our best to ensure timely delivery, occasional delays may occur due to weather, carrier issues, or high order volume. We appreciate your patience and will do everything we can to keep you informed if a delay affects your order.

 

Questions

If you have any questions about your shipment, please reach out to our support team at support@ludozo.com and we will be happy to help.

Domestic Shipping: Standard delivery typically takes 5-8 business days from the date of dispatch. Free shipping is included on all domestic orders.

 

International Shipping: International delivery typically takes 8-15 business days from the date of dispatch, depending on your location and local customs processing. Free shipping is included on all international orders unless otherwise stated at checkout.

 

Order Tracking: Once your order has shipped, you will receive an email with a tracking link so you can monitor your delivery in real time.

 

Delays: While we work with trusted carriers to ensure timely delivery, occasional delays can occur due to customs, weather, or high demand. We appreciate your patience and are always here to help if your order is taking longer than expected.

 

Questions: If you have any questions about your shipment, our support team is happy to help at support@ludozo.com.